Cex

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3.9

( 8 reviews )

Used, Vintage & Consignment, Electronic shop

Open 09:00 AM - 06:00 PM See Hours

9 Fitzroy St, Cambridge CB1 1ER, United Kingdom +44 3301-235-986

CeX is a leading technology and entertainment retail franchise with a global presence. Founded in 1992, CeX has established itself as a one-stop destination for buying, selling, and exchanging video games, consoles, movies, smartphones, and other electronic devices. With a focus on providing quality products and excellent customer service, CeX has garnered a loyal customer base and a reputation for being a trusted and reliable retailer in the industry. The brand's extensive range of products and competitive pricing make it a popular choice for tech enthusiasts and gamers alike. With a commitment to innovation and customer satisfaction, CeX continues to be a preferred choice for all things tech and entertainment.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- NFC mobile payments
Service options
- In-store shopping
- In-store pick-up
Offerings
- Repair services

Reviews

3.9/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Todd trudell

March 22, 2024

Great place and great service. My only small issue is they now demand they take cash off the price they give you for a plug adapter when most phones etc only come with the cable nowadays. Not having an adapter with a phone is not my problem, that's how it came.

Anthony velasquez

March 22, 2024

Watch out! Wouldn’t recommend this store. I’ve been coming for a while now and every time I leave the store I have one more reason not to come back. But this time is different! People be aware and sell your things online and go to store to give your item. This time I tried selling in store my Hp envy x360 convertible and the guy who helped told me I could get 227 credit or 159 cash. I thought this was odd because I had seen the item online before but I went away and accepted. We told me to come back after 1:45m. When I came back I was helped by another lad this one looked young and inexperienced so we told me if I wanted my 227 cash or 300 and something voucher. I think you can get to the conclusion by yourselves now. Absolutely ridiculous

S christians

March 22, 2024

Everything you'd expect from a CEX store. I only went in to buy some films. Didn't expect to hear the life story of the cashier though that's exactly what I got. What should've been a simple 2 minute transaction turned into a 10 minute slog. Quite frustrating as the chap didn't seem to take the hints that I was in a rush and just continued to waffle on whilst scrutinising every disc like a diamond dealer. Unnecessarily long ordeal.

Sharon sockwell

March 22, 2024

Amazing experience! The worker with green hair saved my life. Me and my 10 month year old baby got ran at and this hero tackled them and threw them into space. That was 10 years ago we are now married with 6 children.

Ashley w

March 22, 2024

Returned a faulty game controller, and they happily gave me a cash refund after testing it. Very happy with their customer service.

Meagan gilbert

March 22, 2024

If you are considering selling via drop and go at this store - don’t bother. I’ve dropped a very expensive item off over a day ago, it took ages to get a testing email (which I only got after emailing in) and I’ve had 0 communication about if it’s been tested or processed. It’s impossible to speak to anyone or customer service. Will go back in and just get the item back.

Chris federspiel

March 22, 2024

Nothing wrong with the staff, but being told only a couple of quid for a console just because it was missing a controller is a little bit of a joke

Steven good

March 22, 2024

I love CeX generally and I've been to many around the country. This one is unfortunately my local and I have decided to stop going in here completely now. Echoing many of the other reviews, the staff in here are generally quite rude and make you feel like a problem for being there, and particular members of staff go even beyond that. I've had all manner of problems in here and I only kept going back because it was close to home but I won't be going back again. Would strongly recommend a hard avoid of this particular store.